The Office of Technology and Innovation (OTI) is committed to democratizing technology access to ensure New Yorkers in historically underconnected communities have the resources, devices, skills, and supports to make high-speed internet connectivity work for them.
The internet is essential for full participation in our city and economy. OTI delivers fast, reliable, and safe connectivity to New Yorkers through a variety of programs.
While internet access is available in the city, there remains an adoption gap — particularly among older adults and lower-income residents. OTI leads several programs to address the interrelated aspects of this gap.